Frequently Asked Questions

What time does the site open and close each day?

The site opens at 11am on Friday and Saturday and the bar closes at 11pm on both days. For licensing purposes the site will be vacated by 11.30pm on both Friday and Saturday.

On Sunday the site is open from 12 noon til 6pm.

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How do my tickets arrive?

Your ticket details will be emailed to the email address associated with your PayPal account within 5 days of the order being placed.

Please ensure that orders@newquaybeerfestival.com is in your Safe Senders list, to avoid it being placed in your junk mail folder.

If you haven’t received your email within 7 working days, please contact us on orders@newquaybeerfestival.com, or by calling 0845 833 4981.

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How old do I have to be to buy tickets?

Because this is a beer festival you need to be at least 18 years of age to buy tickets to enter the festival which entitles you to buy alcohol. However, we operate the ‘Challenge 25’ policy for entry to the site and anyone who we consider looks under 25 years of age may be asked for proof of their being over 18. Failure to produce proof of age in such instances will result in no entry being permitted and no refund of any tickets purchased will be made. Young people who are under 18 are able to come into the family area of the event but need to purchase an underage wristband for £1 at the entrance gate. Children under 5 do not require a wristband. No young people under 18 years of age will be admitted unless in the company of a responsible adult.

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Is there a group discount price for entry or camping?

We don’t have a group price as we have set all the entry prices at a level which take account of our infrastructure costs, entertainment and commemorative unbreakable glass which each festival goer gets.

The camping/motorhome pitches have been provided to us at reduced cost by Hendra Holiday Park to support the festival and there is no profit margin in these at just £9/£11 a night.

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Where does the money go?

This is a charity beer festival, organised and run completely by volunteers from Newquay Towan Blystra Lions. Every single penny of profit from the festival will go to support causes in the local area. As Lions, we pay to run the club ourselves, so that ZERO cash is spent on administration. You can find out more about where last year’s cash went here.

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